Do I need the full version of Kontakt?
Yes. With the exception of SA! Jazz Horns, at this time our libraries are libraries are programmed for the full version of Kontakt 5 or 6. They will NOT work with the free Kontakt Player.
When I load the library in Kontakt, "Demo Mode" appears in the player and then times out after a few minutes. How do I solve this?
If you see the phrase "Demo Mode," that means you are opening the library with the free Kontakt Player. Our libraries work with the full version of Kontakt 5 or 6. Make sure you are using either of these and not "Kontakt Player" as they are easy to confuse in your DAW.
Where is my serial number so I can add it to "My Library" in Kontakt?
No need to add to My Library, just navigate to where the folder was downloaded to on your hard drive in the "Files" tab to the left of the "Libraries" tab.
How do I receive my library once I purchase? Can I buy a boxed DVD of the library?
Our libraries are download-only, we do not offer boxed versions of our products. After checkout, you’ll receive emails with secure links to download the library.
What is a .rar file? How do open it?
.RAR is a compression method which allows for more successful downloading of large files, like our sample libraries. On a mac, try these free .rar expanders: The Unarchiver. On a PC, try 7-Zip or Peazip.
In Straight Ahead! Jazz Drums, the ride cymbal patterns aren't triggering on the downbeat, but are delayed a couple beats.
The hardest velocities trigger a "mid" sample which starts a measure, or two beats later (depending on the tempo). These are very useful after fills or hits. To get a regular loop on the downbeat, just play at a normal or soft velocity.